Terms of Use
Ordering
Shopping at www.helengfashions.co.uk is a fast and secure process.
1. Click 'Register' and sign up for an account, Using your email & postal address. This is not compulsory you can just go shopping directly.
2. When you have found a product that you wish to buy, just click on the 'buy/add to basket' button to add it to your order (you will not have committed to buy at this stage). You can verify the items in your order at any time throughout your shopping session by clicking the 'view basket' button.
3. Should you wish to amend your selection, simply click on the 'remove' icon by the product you do not require in the 'view basket' page, the page will then automatically refresh itself. To continue shopping, click on the 'Continue Shopping' link.
4. To complete any purchases at anytime, Go to the basket and click on the 'Checkout' button.
5. Next your credit card or debit card details will then be required together with confirmation of the delivery address and arrangements will be made for the delivery of the item(s). Helen G Fashions currently accepts Visa, Visa Electron, MasterCard, Switch, Solo & Maestro (As Switch).
6. Once you have successfully placed an order you will be sent an email confirming the details of your order. Your order represents an offer by you to purchase goods from us. Please note, it is the customer's responsibility to check the confirmatory email and notify us immediately of any errors at shop@helengfashions.co.uk. A follow up email will then be sent once the goods have been dispatched to you, and it is only at this point in time that we accept your offer, are bound to fulfil it and a contract is formed.
7. If you wish to cancel an order before the order has been processed please email us at shop@helengfashions.co.uk as swiftly as possible quoting your order reference number. If the order has already been acted upon you will need to follow the instructions on our Returns and Refunds Policy.
Product Information
All prices are quoted in British pounds sterling and are inclusive of UK Value Added Tax but exclude delivery charges. The prices set out on our site are VAT inclusive.
If the price quoted on the web site is incorrect and the correct price is lower than that quoted we will charge you the lower price. If the correct cost is higher than the quoted price we will either advise you of the true cost and await your confirmation of your order at the higher price or inform you that we cannot accept your order and explain the circumstances surrounding such cancellations.
We reserve the right to make price adjustments if it is discovered that the price is incorrect or to protect us from price rises for reasons such as a supplier's price increase, new taxes and currency fluctuations.
We make every effort to ensure colours appear as realistic as possible. However, due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction.
Please be aware that the actual colour you see on the screen may differ slightly to those of your ordered products. Every care is taken to ensure descriptions and for all items are as accurate as possible.
Security of Shopping
Rest assured that the security of your personal data is our highest priority. All credit card payments are processed through Sagepay Gateway, which utilises a SSL security system. This system encrypts your credit card and personal details to ensure that they should not be read by anyone else when transmitted over the Internet. The padlock icon at the bottom of your browser window indicates that this area of the site is secure.
Delivery
The charges for postage and packing will be determined at the time of order.
We aim to dispatch all items within 1-2 working days of accepting your order, but please allow up to 2-7 working days for your purchases to arrive. Please note that delivery estimates are not guaranteed. All products will be sent by Special or Recorded delivery and will therefore require a signature upon receipt. We are happy to send items as gifts but, to avoid confusion, please forewarn the recipient that a parcel is on the way. Should delivery time be delayed we do not accept liability of any consequential loss.
Where the Customer does not comply with our attempts to deliver the goods we may, at our discretion, cancel the entire or part of the order.
Other answers to delivery questions can found on Help & Support page.
Returns & Exchanges
The Full details of our policies can be found on Returns & Exchanges page of the site.
Data Protection And Privacy
Details of our policies can be found on Privacy Policy page of the site.
Liability
Helen G Fashion's will not be liable for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable by either party when the contract for sale was formed.
If the goods are not what you ordered, are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability unless you notify us of the problem within 7 working days of the delivery of the goods in question.
We shall not be liable for any defects in the goods caused by any act, neglect or default by you or any third party.
We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question (minus any delivery charge).
Governing Law
These terms and conditions are governed by English law, you agree to submit to the non-exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with these terms and conditions or the contract between us.
Ordering
Shopping at www.helengfashions.co.uk is a fast and secure process.
1. Click 'Register' and sign up for an account, Using your email & postal address. This is not compulsory you can just go shopping directly.
2. When you have found a product that you wish to buy, just click on the 'buy/add to basket' button to add it to your order (you will not have committed to buy at this stage). You can verify the items in your order at any time throughout your shopping session by clicking the 'view basket' button.
3. Should you wish to amend your selection, simply click on the 'remove' icon by the product you do not require in the 'view basket' page, the page will then automatically refresh itself. To continue shopping, click on the 'Continue Shopping' link.
4. To complete any purchases at anytime, Go to the basket and click on the 'Checkout' button.
5. Next your credit card or debit card details will then be required together with confirmation of the delivery address and arrangements will be made for the delivery of the item(s). Helen G Fashions currently accepts Visa, Visa Electron, MasterCard, Switch, Solo & Maestro (As Switch).
6. Once you have successfully placed an order you will be sent an email confirming the details of your order. Your order represents an offer by you to purchase goods from us. Please note, it is the customer's responsibility to check the confirmatory email and notify us immediately of any errors at shop@helengfashions.co.uk. A follow up email will then be sent once the goods have been dispatched to you, and it is only at this point in time that we accept your offer, are bound to fulfil it and a contract is formed.
7. If you wish to cancel an order before the order has been processed please email us at shop@helengfashions.co.uk as swiftly as possible quoting your order reference number. If the order has already been acted upon you will need to follow the instructions on our Returns and Refunds Policy.
Product Information
All prices are quoted in British pounds sterling and are inclusive of UK Value Added Tax but exclude delivery charges. The prices set out on our site are VAT inclusive.
If the price quoted on the web site is incorrect and the correct price is lower than that quoted we will charge you the lower price. If the correct cost is higher than the quoted price we will either advise you of the true cost and await your confirmation of your order at the higher price or inform you that we cannot accept your order and explain the circumstances surrounding such cancellations.
We reserve the right to make price adjustments if it is discovered that the price is incorrect or to protect us from price rises for reasons such as a supplier's price increase, new taxes and currency fluctuations.
We make every effort to ensure colours appear as realistic as possible. However, due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction.
Please be aware that the actual colour you see on the screen may differ slightly to those of your ordered products. Every care is taken to ensure descriptions and for all items are as accurate as possible.
Security of Shopping
Rest assured that the security of your personal data is our highest priority. All credit card payments are processed through Sagepay Gateway, which utilises a SSL security system. This system encrypts your credit card and personal details to ensure that they should not be read by anyone else when transmitted over the Internet. The padlock icon at the bottom of your browser window indicates that this area of the site is secure.
Delivery
The charges for postage and packing will be determined at the time of order.
We aim to dispatch all items within 1-2 working days of accepting your order, but please allow up to 2-7 working days for your purchases to arrive. Please note that delivery estimates are not guaranteed. All products will be sent by Special or Recorded delivery and will therefore require a signature upon receipt. We are happy to send items as gifts but, to avoid confusion, please forewarn the recipient that a parcel is on the way. Should delivery time be delayed we do not accept liability of any consequential loss.
Where the Customer does not comply with our attempts to deliver the goods we may, at our discretion, cancel the entire or part of the order.
Other answers to delivery questions can found on Help & Support page.
Returns & Exchanges
The Full details of our policies can be found on Returns & Exchanges page of the site.
Data Protection And Privacy
Details of our policies can be found on Privacy Policy page of the site.
Liability
Helen G Fashion's will not be liable for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable by either party when the contract for sale was formed.
If the goods are not what you ordered, are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability unless you notify us of the problem within 7 working days of the delivery of the goods in question.
We shall not be liable for any defects in the goods caused by any act, neglect or default by you or any third party.
We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question (minus any delivery charge).
Governing Law
These terms and conditions are governed by English law, you agree to submit to the non-exclusive jurisdiction of the English courts in relation to any disputes arising under or in connection with these terms and conditions or the contract between us.
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Terms of Use
Helen G Fashions, 25 Gloucester Street, Stroud, UK. GL5 1QG
Googlemaps.
01453 764592 /
Helen G Fashions, 25 Gloucester Street, Stroud, UK. GL5 1QG
Googlemaps.01453 764592 /